Question 1

How long does the resume writing process take?

Accepted Answer

Standard turnaround is 5–7 business days from your intake call. Rush delivery (48–72 hours) is available for an additional fee. Executive packages typically take 7–10 business days due to the depth of strategy work involved.

Question 2

What does the process actually look like?

Accepted Answer

1) You submit your current resume and target roles. 2) We schedule a 30‑minute strategy call to understand your trajectory. 3) Our writers draft your documents using ATS-tested frameworks. 4) You review and request revisions. 5) Final delivery in editable Word + polished PDF.

Question 3

Will I have a call with the actual writer?

Accepted Answer

Yes. Every engagement starts with a strategy call with the writer assigned to your project — not a salesperson or account manager. This is non-negotiable for us; great writing requires real conversation.

Question 4

How many revisions are included?

Accepted Answer

All packages include two rounds of revisions within 14 days of delivery. Most clients use one. Additional rounds are available at a flat fee.

Question 5

How much do your services cost?

Accepted Answer

Resume packages start at $349 for early-career roles, $599 for mid-level, $899 for senior, and $1,499+ for executive. LinkedIn optimization, cover letters, and bio packages are available standalone or bundled at a discount. Request a custom quote on the contact page.

Question 6

Do you offer payment plans?

Accepted Answer

Yes. Packages over $599 can be split into two interest-free payments — 50% to start, 50% on delivery.

Question 7

What's your refund policy?

Accepted Answer

If we haven't started writing, we'll refund 100%. After the strategy call, we offer unlimited revisions within scope rather than refunds — our goal is to get you to a document you love.

Question 8

What file formats do I receive?

Accepted Answer

Every resume is delivered in editable Microsoft Word (.docx), a print-ready PDF, and a plain-text version optimized for online job board uploads. LinkedIn deliverables are provided as a copy-paste document plus a banner image.

Question 9

Will my resume work with Applicant Tracking Systems (ATS)?

Accepted Answer

Yes. Every document is built and tested against the major ATS platforms — Workday, Greenhouse, Taleo, iCIMS, Lever, and SuccessFactors. We use semantic structure, standard headings, and verified-parsable layouts.

Question 10

Can I edit the document myself afterward?

Accepted Answer

Absolutely. The Word file is fully editable and we include brief notes on which sections to update for each new application.

Question 11

Do you guarantee I'll get a job?

Accepted Answer

No reputable writer can guarantee an offer — that depends on the market, your interview performance, and fit. What we do guarantee: if you don't see a measurable lift in interview activity within 60 days of applying with our documents, we'll revise them at no charge until you do.

Question 12

How quickly do clients typically see results?

Accepted Answer

Most clients report increased recruiter activity within 2–3 weeks of launching with the new resume and LinkedIn. Average time-to-offer across our client base is 30 days.

Question 13

Do you write for any industry or seniority?

Accepted Answer

Yes — from new graduates to C-suite. Our writer pool covers tech, finance, healthcare, marketing, operations, creative, and academia. You'll be matched with someone who has written for your industry.

Question 14

Where are you based and do you work internationally?

Accepted Answer

We're based in Toronto and serve clients globally. All work is conducted remotely via email and video calls. Most of our writers work across North American, UK, EU, and APAC time zones.

Question 15

Do you write CVs for international or academic roles?

Accepted Answer

Yes. We write US-style resumes, UK/EU-style CVs (2-page), academic CVs, and federal resumes. Tell us your target market in the intake form.

Question 16

Is my information confidential?

Accepted Answer

Always. We never share, publish, or use client materials without explicit written permission. All testimonials and examples on our site are anonymized or used with consent.

Everything you need to know.

Process & Timeline

Pricing & Payment

Deliverables & Formats

Results & Guarantee

Working With Us

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